Stefanini caută Support Engineers cu limba engleză pentru București și Sibiu

stf

Technical Support: Do you speak English?

 

Location: Romania

Work City: Bucharest

Job Category: Help Desk

 

ENGLISH speaker and looking for a job? Explore our career opportunities!

 

Imagine a day at Stefanini - Take a look!

  • Providing support to clients (via email and phone) regarding technical issues: password reset, Internet connectivity issues, emailing options etc.;
  • Logging remotely to client’s computer and help them solve software issues;
  • Documenting issues that you deal with on a daily basis into the ticketing system;
  • Troubleshooting hardware, software and network related issues;
  • Escalating problems to the next level of support when necessary;
  • Help the client with all the necessary information.

 

Working hours:

  • Operating 7 days a week we run a variety of shifts, with flexibility to suit everyone.

 

Your path to success requires:

  • ENGLISH – advanced level;
  • Motivation for learning new information;
  • Ready to acquire new skills (communication skills, technical skills etc.);
  • A team player that shows Adaptability Flexibility and perseverance in managing a good working relationship with clients and colleagues;
  • Willingness to help people in having continuity in their computer-based activity;
  • Previous successful customer service experience is considered an advantage;
  • Strong written and oral communication skills;
  • Able to communicate problems/issues to customers in a non-technical manner.

 

You will be awarded for your success with:

  • Attractive salary package;  
  • Contract for unlimited period of time;
  • 27 days Annual Vacation;
  • Massage sessions;  
  • Relaxation room (foosball table, ping pong, board games);     
  • IT and Soft skills trainings provided by our  specialists;
  • Opportunity to develop a career within a stable multinational environment – Trainer, Quality Analyst, Team Leader, Project Management, Infrastructure or   Application Developer Specialists etc.; 
  • Friendly, fun and young team.

 

To apply click here.